Terms of Service

All products are subject to availability.


The Shoe Rack aims to provide correct and up to date information to customer however there occasionally may be errors. Errors such as incorrect product descriptions, stock availability and pricing may be found on this website. If information needs to be changed or updated The Shoe Rack reserves the right to do so without prior notice.


Any item that is returned as faulty will be inspected and a decision will be made as to whether it’s a manufacturing fault or normal wear and tear. If it is deemed to be a manufacturing fault, we will meet our requirements under the NZ Consumer Guarantees Act 1993. A full refund will be issued if the item cannot be repaired or replaced first.


Colours may vary depending on the resolution of the device you are currently using. While The Shoe Rack aims to display products exactly as they are there may be variation between devices.


The Shoe Rack online store’s prices are in New Zealand dollars and include GST at the current government rate. Prices are subject to change without notice. The Shoe Rack reserve to right to reject any order and issue a full refund.


The Shoe Rack endeavor's to accurately represent our products through the product descriptions.